Quality policy

Quality policy of MONTENEGRO BONUS d.o.o. is an integral part of business policy, based on creating and maintaining a reputation in business, providing faster, timely and efficient services to contracting clients / customers in order to fully meet their requirements, needs and expectations. The basic points of Quality Policy are reflected in the following:

  • Participation of the management in all quality management processes
  • Individual approach in the implementation and continuous improvement of the delivery service
  • Establishing mutually beneficial relationships with all business partners
    Performing business tasks in a good and quality way and continuously, in accordance with customer requirements, legal regulations, standards and specifications, is the task of every employee

Based on the views of the Quality Policy, the following global goals have been identified:

  • Meeting the requirements and expectations of the client / service user
  • Education, training and motivation of employees
  • Ensuring that the quality, time and price of our services are better than those of our competitors
  • Keeping the actual and winning the new markets
  • Consistent adherence to the laws, standards, regulations, codes, contracts used in the activity of the company
  • Ensuring the financial liquidity of the company as a basic condition for the company’s operations

High professionalism in conducting business with the established quality management system in accordance with the international standard ISO 9001: 2000 ensures a harmony between the interests of our company and the interests of users of our services and environment and ensures the implementation of the stated goals of the Quality Policy.